Shipping & Delivery Policy
At Maile Brand, we want you to enjoy your shopping experience, which is why we offer free shipping across the country. All shipments are tracked, and you will receive a confirmation email with your tracking number once your order has been processed and packed.
What are your shipping options and rates?
We currently offer standard shipping for all orders. Overnight or expedited shipping options are not available at this time. Below are the details of our shipping rates and delivery times:
| Shipping Method | Order Total | Shipping Fee | Processing Time | Delivery Time |
|---|---|---|---|---|
| Standard Shipping | Free | Free | 1-2 business days | 4-8 business days |
When will my order ship?
Your order will be processed and shipped within 1-2 business days after it has been placed. For orders placed on Friday afternoons, weekends, or holidays, processing will begin on the next business day. Please ensure you allow extra time for delivery when ordering for special occasions.
Note: If there are any issues with your billing or shipping information, or if your transaction requires manual approval, there may be delays. To avoid this, double-check your information at checkout.How do I track my order?
You will receive an email with your tracking number once your order has been shipped. Tracking information is typically updated within 2-3 business days after shipping.
Will I receive my order in multiple shipments?
If your order includes multiple items, it may arrive in separate shipments. You will only be charged for shipping once, and each package will have its own tracking number.
What if my shipping address is incorrect?
If you notice an error with your shipping address, please contact us at info@mailebrand.com as soon as possible. If the order has not yet been processed, we will update the address for you.